Elena Santos

Synchroteam Affiliate Program launched this week

Synchroteam Affiliate Program launched this week Synchroteam Resellers Program

HQ kicked off this week with the launch of the brand-new Synchroteam Affiliate Program for our favourite clients and fans! This is great news for you, because by doing barely anything at all, you could earn a nice 20% commission on all revenues generated by new clients YOU recommend.

Synchroteam at Mobility for Business

Synchroteam at Mobility for Business

Mobility for Business, France’s largest event for mobile apps and solutions, is taking place in Paris on November 8 and 9, 2016. This event is huge, with over 120 exhibitors, 3 keynote speeches, 43 workshops, and over 3,000 visitors. The themes this year are many and varied – app development, mobile marketing, geolocation, traceability and […]

Going Paperless in the Field Service Industry

Going Paperless in the Field Service Industry

Chances are, your field service business has been cutting down on paper – either on purpose or gradually – for a while now. But what if I told you that it wasn’t just the way field service is going these days, but a natural cultural change to data management and something your business really needs to get behind?

Don’t let smartphones diminish field service productivity

Don’t let smartphones diminish field service productivity

Field service productivity has seen a huge boost with the growth of FSM software. Being connected makes everything easier – dispatch software makes scheduling jobs more efficient while GPS mapping services mean you know where everyone is, and can attend the next customer as quickly as possible. For the technician in the field, being connected […]

Field service security keeps customers happy

Field service security keeps customers happy

As field services are using more and more cloud-based technology and cloud/mobile hybrids like Synchroteam, it’s essential that employees take security seriously. Field service software is secure, but people are still an essential part of the system. It makes sense to ensure they’re not the weakest link.

Customer experience in field service

Customer experience in field service Service providers have a head start in branding

Ask any old-school business guru for their secrets to success and customer service will be somewhere near the top. Along with an excellent product and value for money, customer service has always been one of the pillars of good business practice. But things are changing, and the customer service of old has been replaced with […]

Map view dispatch: Manage techs by the map

Map view dispatch: Manage techs by the map Lego man gets lost

One of the greatest advantages of field service embracing technology to aid workforce management is the use of what’s known as map view dispatch – in other words, the ability to see and manage all of your technicians and jobs on a digital map. It sounds simple, doesn’t it? Yet map view dispatch transforms scheduling from […]

Field service: what’s new in cutting-edge tech?

Field service: what’s new in cutting-edge tech? A drone flies

2015 was a huge year for technology: smart watches brought wearable tech to the mass market; fitness bracelets got people hooked on activity tracking; drones took off commercially in a big way, and virtual reality headsets became, well, realer than ever. But how will all this cutting edge tech affect mobile workforce management in 2016?