You know how most people make changes as part of their new year resolution? Well, here at Synchroteam we’ve gotten a head start. First we got a shiny new office in Paris, then we set up an entirely new base in Miami. To make sure 2015 goes out in style, we’ve topped it all off […]
Elena Santos
5 excellent books, 5 opportunities to improve your business
The year is drawing to a close. 2015 was great for business books and ever hopeful that you’ll get some down time over the upcoming festive season, I’ve lined up 5 of the best books for field service professionals. So sit down with a glass of eggnog, put your feet up, and grab one of […]
Synchroteam Corp. debuts in Miami!
If you’ve noticed that François and Olivier have a great suntan these days, it’s because the guys have been spending time somewhere that makes me very, very jealous. Synchroteam Corp. has found a new home – in Miami, Florida! By the end of 2015, we’ll have opened a new office in Miami Beach, just a […]
Field service: sexing up your “boring” business!
Are you ready to bring sexy back to the plumbing business? No? Good! Yes, it might have been misleading, but I just used the word sexy to grab your attention. Let’s face it, most field service businesses aren’t, but that’s ok! Attempts to sex up “boring businesses” usually ends in disaster, and the ones that […]
When good automation goes bad…
– or how not to let your field service automation problems bite you in the butt! We’re big fans of automation here at Synchroteam. Just as well really, since Synchroteam is a field service automation solution (and you can try it here!). But fans as we are, even we have to admit that automation needs […]
Branding basics for field service providers
Are you in the area of field service? Do you dispatch technicians, manage call outs, and organize schedules? You might not believe me, but businesses like yours already have a leg up when it comes to brand strategy. Brand strategy for field service
Make automation easy for your field service team
Have you convinced your company that field service automation was a smart move to make? Maybe it was a hard sell, so congratulations! Maybe they were already on board. Either way, you’ve now got to repay your colleagues’ or employee’s trust by making the changeover as easy and smooth as possible.
Fighting resistance in your quest to automate
Back in January, I showed you why field service automation is a great idea. If you’re still not using a tool like Synchroteam, though, something’s obviously gone wrong. You’ve hit a roadblock. This roadblock is most likely coming from somewhere else in the company. Obviously, if you’re the one reading these articles, agreeing with me, […]
Millennials in field service – are you ready?
Back at the end of 2014, Business Insider published a report on millennials – the generation that comes after Generation X – and it made quite the impact. Such an impact, in fact, that now, nearly 6 months after publication, people are still talking about it. And guess what? So am I. I’ll admit it, […]
Make sure your CRM and field service management tools play nice!
Buzzwords, acronyms, and abbreviations – they’re everywhere in business, right? If you work in field service, you might have become aware of CRM and field service tools at the same time – the time when your business is taking the step from small to something a little bigger. What is a CRM?