When you think about the net value of clients in your maintenance company, it really makes you stop and consider the image you’re presenting of your HVAC business, and how it works in order to attract (and most importantly, retain!) new customers. However, all companies make mistakes in this area, and your maintenance company is […]
Category: General
New Synchroteam 50 released – now with real time notifications
One of the key elements in any field service business is the ability to keep in touch with customers. Communication contributes to creating trust between the company and the customer, and enables you to provide an even better service. This is why in Synchroteam we’ve been working hard in the new version of our software, […]
Dispatch software and HVAC technicians
Dispatch software can be really helpful in managing your HVAC company, but there’s something it cannot replace: human interaction, that is, the relationship between your customers and the technicians in your team. Thanks to the integration of technology in the HVAC field, technicians are now more ready than ever when it comes to go out […]
Field management software: 5 key points
There are many reasons why an HVAC company may decide to start using a field management software, such as Synchroteam, as part of their business strategy. These programs have a lot advantages, and in this article we’ll list a few of the most important ones.. Better communication One of the best features of field management […]
Field service scheduling software, a driving force in the field service industry
The field service industry will continue to grow at a steady pace in the following years, partly thanks to the usage of field service scheduling software like Synchroteam, which enable field service companies like yours to automate many of the managing tasks you need to complete on a daily basis. Field service scheduling software has played a […]
5 tips for scheduling optimization
When you started your HVAC company you probably didn’t even think about it, but scheduling optimization is one of the most important elements in this work field. In fact, it has a key role in your road to success. Research has proved that half of customers wouldn’t hire the same company again if the technician showed up late for the appointment.
Service management software can help you overtake competitors
Would you like to overtake your competitors? Of course, who wouldn’t? Especially if you take into account that field service management companies (HVAC, IT, facilities…) are expected to grow well beyond 2020. And a good service management software can help you take this step forward. However, as surprising as it may be, more than half […]
Synchroteam Named Top 20 Field Service Management (FSM) Software
Synchroteam has been named a Top 20 Field Service Management Software for both User-Friendliness and Affordability by Capterra. The independent assessments evaluate the accessibility of products based on overall usability, customer service, and user reviews. Value is determined by the standard features offered by a product, cost […]
Time tracking, new module in Synchroteam
We all know that proper time tracking is very important in any company, and even more in field service companies. In this professional area optimizing time is key because there are many elements that could make things go wrong at the end of the day: job management in the office, team and technician trips, waiting […]
