Most companies in the field service industry have already switched from pen-and-paper to field service management software. And this shouldn’t be a surprise these days. While it’s perfectly possible to manage your field service business without any help from technology, using a mobile service management software does bring a lot of advantages to your daily workflow.
Notice that “mobile” before the “management software” bit? Yes, we’re specifically referring to those software management solutions that also include an app for mobile devices. Exactly like Synchroteam does.
As your field service company grows and needs to scale operations in some way, it’s only natural that you’re going to be facing greater challenges. Taking this into account, the team of field service technicians could benefit a lot from implementing a mobile field service management app. That is, a field service management tool that includes a flexible, easy to use mobile app.
Top reasons to use mobile service management software
Having a mobile service management software helps field service technicians in their daily operations in many ways. It lets them have access to all the basic information they need in real time. And it also becomes a communication hub between the team deployed on the field and the staff back at the office. But, what other reasons are there to start using a mobile field service management app?
It’s a great tool to do a great job
Your technicians may carry a bunch of tools in their bag. But the Synchroteam mobile service management software app will probably be the most valuable of them all. A single app installed on their mobile device (smartphone or tablet) can replace all the paperwork involved in any job. It provides real-time access to customer history, relevant data about the current job, images, charts and a lot more.
It makes information sharing a lot easier
Sharing information about any project (customer data, schematics, work orders, invoices…) is crucial for the business. Plus, you need it to be done as quickly and accurately as possible. Something that the right mobile service management software app can really help with. Your technicians can use it to share any relevant information in real time, and make it accessible instantly to anyone in the company.
It helps reduce time spent on reporting
While reporting is a necessary evil in your daily operations, it often ends up taking too much time. A mobile service management software app can make reporting less of a pain. Therefore, technicians will spend less time on tasks that are really not that profitable… such as creating those reports or tracking time. Thanks to the Synchroteam app, these tasks are a lot easier and leave technicians enough time for more productive work.
It makes processes more transparent
A mobile service management software app not only makes reporting easier and faster. It also helps make those reports more accurate. As your technicians can access any data they need right from their mobile device, the reports they create with them tend to be more detailed. And plus, anyone in the company can check them out right away.
It’s the basis for sustained development
In the field service market, using a management software is definitely the way to go – especially if it features an app for mobile devices. Include a top-notch software tool such as Synchroteam in your daily operations, and you’ll see your business grow exponentially. What’s best, our versatile mobile app will grow with it, changing and developing to meet all of your needs along the way.
Synchroteam and its mobile service management software app help you thrive in your field service company. Want to learn more? Download our free demo right now and see for yourself!
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