Apps for field service management (or mobile FSM app) have completely changed productivity and operations. It’s a total revolution for the field service business!
Field workers may now effectively execute work orders, provide service reports for the customer to sign, quote for labor, find parts… all, right from their smartphone. Their mobile FMS app enables them to access information and interact with other technicians when necessary. They have really turned into a valuable, helpful companion while out in the field.
A good mobile app for field services usually has a bunch of customization options. They also include features like checklists, work estimates, scheduling, troubleshooting, and work order debriefs. Additionally, it provides uniform procedures for all kinds of service situations, enabling personnel to complete tasks on time every time.
Field service technicians may tackle any task if they have access to a dependable internet connection and a top-notch mobile FSM app.
But… What happens if there isn’t an internet connection available?
Using a field service app without Internet
Being offline. That’s the moment when you discover that your mobile FSM app is not as good as you thought. Turns out it cannot carry out any of its essential features without an online connection.
So, in the event that your field service software app is unable to connect to the internet, what are the options? You may want to consider having a paper-based system in place. However, this can be more time-consuming and challenging to manage. Especially as you continue working on other projects.
In the end, what you need is a dependable program with offline capabilities. In other words, a mobile FSM app that assists engineers and technicians in every aspect of their jobs. One with which you can accurately document each service visit, when your paper-based field service procedures are impeding your cash flow.
Being offline doesn’t mean not working
Thanks to its offline features, your mobile FSM app is truly reliable at all times. You feel completely prepared to access all the resources you need to finish the job. And you don’t even have to worry about not having access to the network!
With an offline field service software like the Synchroteam mobile app, you can access forms, checklists, client records, and even training videos. All of this right from the device you’re carrying in your pocket.
The Synchroteam mobile app is an important element in our field service workforce management solution. It’s like having a mobile control center at your hands, with all the features and tools you need to work efficiently and communicate in real time.
The best part is that you can use our mobile FSM app regardless of internet connectivity. Even when you’re offline, personnel can still continue working as usual. What’s more, you don’t even have to do anything. The so- called Offline mode is triggered automatically based on network availability.
What is an offline mobile app for field service?
Apps that are exclusively available online update and synchronize data instantly. That’s great for technicians out in the field. But on the downside, this kind of apps will stop working as soon as there’s no connectivity.
Applications with offline functionality, on the other hand, are able to postpone data synchronization until they have an internet connection. And then, all the work you’ve been doing up until that moment is automatically synced with the office-based servers.
That implies that even without an internet connection, technicians can still use and enter data using their mobile FSM app. For technicians who operate underground, on oil rigs, or in remote places, this is simply an essential feature!
Would you like to learn more about the Synchroteam mobile app? Download the free software demo and try it out!
Image by Terje Sollie
